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Return Policy


If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

The product was purchased in the last 30 days
The product is in its original packaging
Products that do not meet these criteria will not be considered for return.


Please contact us before you send the product:
By email: info@hempelement.ca
Send the product with its original packing to: Suit #321, 185-911 Yates St. Victoria, BC V8V 4Y9


Shipping charges
Shipping charges incurred in connection with the return of a product are refundable.


Damaged items
If you received a damaged product, please notify us immediately for assistance.


Sale items
Sale items can be refunded.


Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: info@hempelement.ca